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PROGRAM SYLLABUS

Sales Operations Science

Our 10-week Sales Operations Science certificate course is a hands-on learning experience, designed by practitioners to help you accelerate your career.

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10-Week certificate course

14 Salesforce Trailhead Badges

Industry Expert Instructors

Online (On-Demand Plus Live Sessions)

Old

2024 Career Kickoff Promotion

New Price

Old

Price: $2,750

New Price

$2,150 (Save $600)

Flexible Payment Options Available!

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What You'll Learn

Delivered fully online, our Sales Operations Science course is taught by industry experts and covers all of the key areas required to be effective at driving the productivity and capacity of a company’s selling resources.

Advance your career

Get the support you need to meet your unique goals. Whether you’re looking for a promotion or to start a new career, we’re here to help.

So you can…

Your Expert Instructors

They’re living it. Your expert instructors work in the industry today and are eager to pass along their expertise to you. You’ll learn innovative techniques and technologies from our roster of handpicked industry pros. Gain real-world insights and deep knowledge to prepare you for today’s in-demand jobs.

Rodney Toy

Rodney Toy

VP of Worldwide Sales Planning and operations, Forescout Technologies, Palm, Fatbrain

Irina Petkova

Irina Petkova

Senior Growth operations Specialist
nexhealth

Erik Charles

Erik Charles

Vp, Solutions evangelist
xactly Corp

Kevin Raybon

Kevin Raybon

Chairman At global Sales operations Association

Hana Jacover

Hana Jacover

director of demand generation at madkudu

Our Students

Our course attracts professionals who are motivated to expand their knowledge and grow their careers. Their backgrounds are wide and varied, including professionals from sales, sales ops, and finance. Our program is ideal for anyone who identifies with one of the following profiles:

Launch Your Career
Includes recent grads and current college students looking to enhance their area(s) of study and/or interest.

Accelerate Your Career Growth
You may be a sales, sales ops, or business-focused professionals looking to fill knowledge and skill set gaps and upgrade long-term growth potential; or a CRM-certified administrator looking to gain a “big picture” understanding of Sales Operations.

Change Your Career
Working professionals looking to expand their career opportunities by becoming more knowledgeable in sales-focused aspects of the business (e.g., finance, business operations, HR or other related fields).

Your Time

You should expect to spend six to eight hours engaging with on-demand content created by industry experts, including hands-on activities and assignments in the online learning management system (LMS). Additionally, optional (but recommended) weekly live/online mentor-led roundtables (one hour) are available for engaging in real-time with peers, mentors, and industry experts.

What You'll Earn


Knowledge and Experience
A university-issued certificate of completion that verifies knowledge and hands-on experience relevant to the following roles:

  • Sales Operations Manager
  • Sales Operations Director
  • Sales Operations Specialist
  • Sales Operations Analyst
  • Sales Development Representative
  • Business Development Representative
  • Business Analyst Specialist
  • CRM Specialist
  • CRM Administrator
  • Business Operations Specialist
  • Business Operations Analyst


In-Demand Industry Certifications
Earn 14 Salesforce Trailhead badges during the course, including:

  • Sales Performance Strategies
  • Sales Productivity
  • Sales Territories and Forecasting
  • Reports and Dashboards for Lightning Experience
  • Data Management


Sales Operations certificate course

10 weeks

Flexible online learning with optional mentor-led live sessions

Old

2024 Career Kickoff Promotion

New Price

Old

Price: $2,750

New Price

$2,150 (Save $600)

Secure your spot now


Flexible payment options available

Get reimbursed by your employer!
Learn more

On-demand with live sessions
Expert instructors
14 Salesforce Trailhead credentials + certificate of completion from University of New Hampshire

April 8–June 14, 2024

Optional live sessions

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00 p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5:00–6:00 p.m. MT

Tuesdays, 5–6 p.m. MT

May 6–July 12, 2024

Optional live sessions

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00 p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5:00–6:00 p.m. MT

Tuesdays, 5–6 p.m. MT

June 3–August 9, 2024

Optional live sessions

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00 p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5:00–6:00 p.m. MT

Tuesdays, 5–6 p.m. MT

See what our learners have to say

This program is offered through the University of Denver’s University College through the Center for Professional Development in partnership with Ziplines Education.

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