Today’s sales operations rolls require the experience and skills to operate ever-changing technology. Our Sales Operations Science program is uniquely designed to give you the skills you need to take advantage of today’s job opportunities. Our hands-on program gives you a competitive advantage to get you where you want to go – and even further than you may imagine.
Get expert-led, real-world technical training on the most in-demand sales tools through Trailhead – the Salesforce® learning platform. Trailhead is a series of online tutorials that coach beginner and intermediate users who need to learn how to manage the Salesforce® platform.
Salesforce Basics for Nonprofits
Salesforce Platform Basics
Leads & Opportunities for Salesforce Classic
Sales Territory Planning
Salesforce CPQ Basics
Products, Quotes, & Contracts
Sales Performance Analysis
Reports and Dashboards for Classic
Sales Team Enablement
Formulas & Validations
You’ll learn innovative techniques and technologies from our roster of hand-picked industry pros – sales operations and other global experts. Gain real-world insights and deep knowledge to prepare you for today’s top in-demand jobs.
Through our proprietary, mentored apprenticeship – Apprentorship – you will collaborate with a team on a sales operations project for a real company. Throughout the course, you will build your strategy, execute your program, and at the end of the course, present your findings to the Apprentorship company.
Access the live, online and interactive broadcast via your computer with select students from your university and around the world.
12 hours/week (including out-of-class work)
Job-readiness (not for credit) with real-life work experience.
Sales execution (productivity/efficiency)
Sales performance: goals, territories, quotas
Go to market strategies
Lead management (SQL/MQL)
Data quality management
Sales dashboard & metrics
Sales comps, incentives & rewards
Manage products & prices (pricebooks, CPQ)
Working with marketing
Business case requirements gathering
Sales tech stack review
Prepare and present on company projects executed throughout the course
They’re living it. Your expert instructors work in the industry today and are eager to pass along their expertise to you.
Here are just a few places where they’ve landed.
Apply today for our Fall program.
Characteristics of an ideal candidate include: someone who is tech savvy and inquisitive; driven and motivated to learn and apply new skills; curious about other disciplines in marketing; has a desire to understand and apply data; is a metrics-oriented multi-tasker, who can balance the time commitment required for the program with other responsibilities.
Our program is ideal for:
Not necessarily. In fact, our most successful students are transitioning from sales adjacent careers (e.g., finance, marketing) or may only have studied in an academic setting. Some material may be more advanced to those without any previous sales experience, in which case the instructors and teaching assistants would work with you to help fill the knowledge gap to ensure you are getting a full experience.
Between the online class sessions and assignments, pre-class preparation, and career services activities, you should plan to invest 12 hours/week.
You’ll join the instructor-led live broadcast online through our video conference platform. During the live broadcast, you and your peers will complete individual or team-based assignments, participate in group discussions, and interact real-time with your instructors. Outside of the live class sessions, you will spend time preparing for live class sessions by accessing content and completing tasks through the online learning portal. The online learning portal can be accessed from anywhere with an internet connection.