Get the digital skills and real-world experience you need to pursue a career you'll love.

Today’s sales operations rolls require the experience and skills to operate ever-changing technology. Our Sales Operations Science program is uniquely designed to give you the skills you need to take advantage of today’s job opportunities. Our hands-on program gives you a competitive advantage to get you where you want to go – and even further than you may imagine.

Earn Recognized Salesforce Credentials

Get expert-led, real-world technical training on the most in-demand sales tools through Trailhead – the Salesforce® learning platform. Trailhead is a series of online tutorials that coach beginner and intermediate users who need to learn how to manage the Salesforce® platform.

Trailhead Basics
Salesforce Basics for Nonprofits
Salesforce Platform Basics
Opportunity Management
Data Management
Leads & Opportunities for Salesforce Classic
User Management

Sales Territory Planning
Salesforce CPQ Basics
Products, Quotes, & Contracts
Sales Performance Analysis
Reports and Dashboards for Classic
Sales Team Enablement
Formulas & Validations

Learn from industry experts

You’ll learn innovative techniques and technologies from our roster of hand-picked industry pros – sales operations and other global experts. Gain real-world insights and deep knowledge to prepare you for today’s top in-demand jobs.

Complete real-world projects with an Apprentorship™

Through our proprietary, mentored apprenticeship – Apprentorship – you will collaborate with a team on a sales operations project for a real company. Throughout the course, you will build your strategy, execute your program, and at the end of the course, present your findings to the Apprentorship company.

How Our Courses Work


Access the live, online and interactive broadcast via your computer with select students from your university and around the world.


Fall Term:
13-week program
2 nights/week
12 hours/week (including out-of-class work)


Job-readiness (not for credit) with real-life work experience.


What You'll Master

  • Learn the responsibilities, tools, and best practices of modern sales operations and understand how a properly run sales department can transform organizations.
  • Describe how sales operations fits into an organization and how through training, clearly defined metrics, and technology management, sales operations professionals enable sales teams to focus more on customers and prospect opportunities.
  • Understand the different sales operations tactics used today, and how processes and technology can support an improved selling experience.
  • Demonstrate proficiency in Salesforce, earn Salesforce badges developed by GreenFig as evidence of competency, and gain exposure to more AI-enabled applications.
  • Gather requirements and implement key components of a Salesforce instance.

Module 1: fundamentals

Sales enablement
Sales execution (productivity/efficiency)
Sales performance: goals, territories, quotas

Module 2: Strategy

Go to market strategies
Lead management (SQL/MQL)
Data quality management
Sales dashboard & metrics

Module 3: Tactics

Sales comps, incentives & rewards
Manage products & prices (pricebooks, CPQ)
Working with marketing
Business case requirements gathering

Module 4: Technology

Sales tech stack review
Salesforce automation
Salesforce reporting

Apprentorship™ PResentations

Prepare and present on company projects executed throughout the course

Meet the instructors

They’re living it. Your expert instructors work in the industry today and are eager to pass along their expertise to you.

Justin Williams

Chief instructor

Tracy Eiler

CMO, InsideView

Steve Patti

head of marketing, sales enablement & partnerships, Merge

Sandra Freeman

Head of Strategic Marketing, Engagio

Contact us

Need a quote.

Our graduates get great jobs

Here are just a few places where they’ve landed.

ready to jumpstart your career?

Apply today for our Fall program.


September 3 – December 6

Apply Now


Frequently asked questions

Do I need a laptop or other required technology?

  • A laptop computer
  • An audio headset with microphone
  • A webcam (built-in or USB plug-in)
  • Internet connection

Who is the ideal candidate for this program?

Characteristics of an ideal candidate include: someone who is tech savvy and inquisitive; driven and motivated to learn and apply new skills; curious about other disciplines in marketing; has a desire to understand and apply data; is a metrics-oriented multi-tasker, who can balance the time commitment required for the program with other responsibilities.

Our program is ideal for:

  • Recent graduates
  • Sales professionals (1-5 years experience) looking to update their skill sets
  • Experienced professionals re-entering the workforce
  • Working professional looking to make a shift into sales operations
  • Veterans re-entering the workforce

Do I need to have previous sales experience?

Not necessarily. In fact, our most successful students are transitioning from sales adjacent careers (e.g., finance, marketing) or may only have studied in an academic setting. Some material may be more advanced to those without any previous sales experience, in which case the instructors and teaching assistants would work with you to help fill the knowledge gap to ensure you are getting a full experience.

How many hours a week should I expect to spend on the program?

Between the online class sessions and assignments, pre-class preparation, and career services activities, you should plan to invest 12 hours/week.

Where does the program take place?

You’ll join the instructor-led live broadcast online through our video conference platform. During the live broadcast, you and your peers will complete individual or team-based assignments, participate in group discussions, and interact real-time with your instructors. Outside of the live class sessions, you will spend time preparing for live class sessions by accessing content and completing tasks through the online learning portal. The online learning portal can be accessed from anywhere with an internet connection.

What is your payment and refund policy?

  • 100% refund if a student drops a GreenFig program within 14 days from the first program session, the GreenFig add/drop period.  
  • A 1-year deferral may be granted with a written request received by the GreenFig from the day after the add/drop period through the end of the semester.
  • A 1-year deferral requires that a student has enrolled in the same class within 1 year from the date of withdrawal and complete the course within 18 months of the withdrawal.