Drive Sales Success in Sales Operations
Get the strategic know-how, credentials, and real-world experience to increase sales productivity and revenue.
Enroll Now
Learn online, on-demand
Including online mentor-led sessions
Have an immediate impact
Apply best practices, strategies, and frameworks to drive sales efficiency and effectiveness
Future-proof your career
Fill your sales ops knowledge and skill set gaps
A fully guided, supported learning experience
Discover new skills
Develop and master new in-demand digital skills and know-how from industry experts.
Introduction to Sales Operations
- Explain the value and evolution of sales operations
- Differentiate between the sales operations maturity model and franchise model
- Illustrate how sales strategies and sales methodologies tie together
Introduction to Salesforce and Trailhead
- Define the concept of data quality and what characterizes high data quality
- Explain the relationship between data quality and data management to reporting and analytics
- Uncover the value of automation for sales teams
Sales Performance Management
- Define sales ops practice areas, key processes, and roles
- Identify the basic data required for forecasting
- Build a cadence to support enterprise sales forecasting
- Differentiate and identify the relationship between funnel, pipeline and forecast
Strategic Sales Performance Metrics and KPI’s
- Differentiate between the steps of the SPM cycle
- Describe the ROA model and its benefit in creating KPIs
- Differentiate between the magic eight analytics that should be used for strategic management
- Define sales master data and the importance of planning for multiple dimensions
Go-to-Market Strategy
- Define GTM strategy and the various strategy levels
- Explain how to choose a new strategy and how to build a pyramid analysis
- Differentiate between sales training and sales enablement
- Define your personal GTM strategy
And Much More
- Sales Incentive Plans and Territory Management
- Quota Setting and Performance
Advance your career
Get the support you need to meet your unique goals. Whether you’re looking for a promotion or to start a new career, we’re here to help.
Resume and cover letter review + tips
Put your best foot forward and ensure you stand out from the crowd. Learn how to customize your resume to the job description, use technology-friendly formatting, and explore examples to inspire the content that will set you apart.
Optimize your LinkedIn profile
Leverage LinkedIn to open doors and be the backstop to all of your other job search efforts.
Small group workshops
Ask questions, compare notes with other learners, and expand your network. Hosted by a career coach, topics during these sessions may include: career development, communicating transferable skills, negotiating tips, and Q&As with a hiring manager or recruiter.
Career coaching
Need a bit more help or have specific areas or concerns you want more input on? Get access to our 1:1 career coaching.
So you can…
Interview with confidence
Learn how to navigate various interview questions and prove your worth when you are actually “in the room” and properly follow up post-interview. Then, practice, practice, practice!
Negotiate with ease
Maximize your opportunity by understanding how to negotiate a job offer for life-changing compensation and benefits.
Transform your career
Learn the strategy of career advancement. Contrary to popular belief, job searching is not based on pure luck. It is, instead, a tried-and-true “process” that anybody can learn and apply.
Explore your options
Meet with our advisors to discover potential career possibilities, review if this type of program is right for you, and discuss available discounts and flexible payment options.
Learn from industry experts
They’re living it. Your expert instructors work in the industry today and are eager to pass along their expertise to you. You’ll learn innovative techniques and technologies from our roster of handpicked industry pros. Gain real-world insights and deep knowledge to prepare you for today’s in-demand jobs.
Enroll now in Sales Operations
10 weeks
Flexible online learning with optional mentor-led roundtables
Price: $2,500
$1,850 (Save $650)
Secure your spot now
February 6-April 14, 2023
Optional live sessions
Tuesdays, 4:00–5:00 p.m. PT
Tuesdays, 7:00–8:00 p.m. ET
Tuesdays, 6:00–7:00 p.m. CT
Tuesdays, 5:00–6:00 p.m. MT
Tuesdays, 5–6 p.m. MT
March 6-May 12, 2023
Optional live sessions
Tuesdays, 4:00–5:00 p.m. PT
Tuesdays, 7:00–8:00 p.m. ET
Tuesdays, 6:00–7:00 p.m. CT
Tuesdays, 5-6 PM MT
Tuesdays, 5–6 p.m. MT
April 3-June 9, 2023
Optional live sessions
Tuesdays, 4:00–5:00 p.m. PT
Tuesdays, 7:00–8:00 p.m. ET
Tuesdays, 6:00–7:00 p.m. CT
Tuesdays, 5-6 PM MT
Tuesdays, 5–6: p.m. MT
See what our learners have to say
View the course syllabus
Amazon Gift Card PROMOTION DETAILS: Promotion starts January 2, 2020, and expires on January 13, 2020, at 11:59 pm PT. The student must be enrolled no later than January 13, 2020, at 11:59 pm PT. An enrolled student is one who has completed the online application and paid for the program in full. The student must be enrolled in the Apprentorship™ program after the designated “drop” period in order for Amazon gift card payment to be made. Amazon gift card payment will be made the week of February 10, 2020, and sent via email.
Frequently asked questions
What should I know about University of New Hampshire Professional Development and Training?
UNH Professional Development and Training is dedicated to enhancing the professional knowledge and skills of individuals and organizations by providing a variety of learning experiences, including noncredit workshops, conferences, boot camps, certificate programs, customized corporate trainings and online courses.
Programs are designed to assist professionals in developing new or advanced knowledge and skills in their fields of interest. Instructors are industry experts who provide a balance of theory and practical skills that participants can immediately apply to the workplace.
How do I ensure a spot in the course?
Course sizes are limited, so you will want to complete the enrollment form and payment process in order to secure a spot.
Who is the ideal candidate for this course?
Our course attracts learners who are motivated to expand their knowledge and grow their careers. Their backgrounds are wide and varied, including professionals from sales, sales ops, and finance.
Our program is ideal for:
- Sales, sales ops, or business-focused professionals looking to fill knowledge and skill set gaps and upgrade long-term growth potential
- CRM-certified administrators looking to gain "big picture" understanding of Sales Operations
- Individuals considering a career in a sales-related capacity who want to build new skill sets and and gain in-demand Salesforce Trailhead badges
- Working professionals looking to expand their career opportunities by becoming more knowledgeable in sales-focused aspects of the business (e.g., finance, business operations, HR, or other related fields)
- Entrepreneurs seeking to grow their business by utilizing a set of sales tools
Do I need to have previous Sales Operations experience?
Not necessarily. Some material may be more advanced to those without any previous experience, in which case our mentors can work with you to help fill the knowledge gap to ensure you are getting a full experience.
How many hours a week should I expect to spend on the program?
You should expect to spend six to eight hours engaging with on-demand content created by industry experts, including hands-on activities and assignments in the online learning management system (LMS). Additionally, optional (but recommended) weekly live/online mentor-led roundtables (one hour) are available for engaging in real-time with peers, mentors, and industry experts.
Will I receive credit for this course?
Yes... this training certificate is eligible for 3 hours of college credit if you seek ongoing degree work through IWU. If the outcomes align with a course in your program, you could get full course credit. If it does not, you will receive general elective credit.
What is the Talent Ladder?
The Talent Ladder offers comprehensive innovative training solutions to employers, organizations and individuals facing talent shortages and skill gaps. We create training programs that attract, develop, and upskill the workforce and offer college credit toward degrees in the process. We connect training to education through credit eligible micro-credentials.
Will I receive credit for this course?
No, this is a non-credit course. As such, it is not eligible for financial aid. However, many employers offer reimbursement for continuing education so check with your human resources department to determine your eligibility.
What do I need to do to pass the course?
In order to receive a certificate of completion, learners must achieve 70% or better on each module assessment, complete 100% of online coursework, submit a completed Strategic Sales Operations Playbook, and pass the identified credentials (14 Salesforce Trailhead badges).
What is your cancellation and refund policy?
Learners have one week from the start date of the course to drop and receive a full refund.
How do I contact someone to learn more about the course?
We’re happy to help! Email us at support@greenfig.com and someone from our admissions team will respond with additional details.
Who is GreenFig?
We partner with GreenFig, a market-driven education company based in Silicon Valley, CA, to offer innovative and highly rated learning experiences that help adult learners and working professionals build work-ready digital skills and earn industry-recognized credentials.
GreenFig is the industry-based partner colleges and universities use to deliver programs that prepare learners for the real demands of today’s employers. Industry leaders design and lead the programs for those looking to effectively and conveniently advance in their current career, or to begin a new career.
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