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What you'll learn

Our highly rated Sales Operations Science course combines online learning with weekly live/online peer roundtables facilitated by sales ops practitioners. Master critical strategies and concepts while earning 14 Salesforce Trailhead badges.

Trailhead Badge – Territory Planning
Trailhead Badge – User Basics
Trailhead Badge – Forecasting
Trailhead Badge – Sales Cloud
Trailhead Badge – Reports
Trailhead Badge – Productivity
Trailhead Badge –Management
Trailhead Badge – Performance Strategies
Trailhead Badge – Customer Centric Data
Trailhead Badge – Lead Opps
Trailhead Badge – Sales Ops Basics
Trailhead Badge – Go to Market Planning
Trailhead Badge – Data Management

Sales Operations Fundamentals

You’ll learn the basics of how a sales organization operates and how the strategic function of sales operations takes sales teams to the next level. We’ll drill into the power of understanding data and its critical role in successful lead and sales performance management, forecasting, sales incentive and territory management, and annual planning.

Hands-On Salesforce Experience

You’ll set up and apply concepts from the course in a live Salesforce Developer environment, including building sales dashboards, reports, and learning the key elements of any CRM automation.

Sales Strategy

You’ll go beyond the day-to-day tasks and see the big picture of how sales operations supports a business. Grounded in strategies which maximize sales performance, you’ll dive into key elements like compensation design, quota setting, and territory planning, and develop a strategic framework around efficient sales execution.

Career Planning

We’ll break down roles within the sales organization and discuss potential paths for advancement in the discipline.


You'll walk away with industry-recognized credentials and a Strategic Sales Operations Playbook that showcases your sales operations knowledge and skills.

Sales Operations Certificate

Show Off Your Credentials

Successful completion of the program earns you a valuable Sales Operations Certificate of Completion in addition to 14 Salesforce Trailhead credentials.

Learn from industry experts

They’re living it. Your expert instructors work in the industry today and are eager to pass along their expertise to you. You’ll learn innovative techniques and technologies from our roster of handpicked industry pros. Gain real-world insights and deep knowledge to prepare you for today’s in-demand jobs.

Rodney Toy

Rodney Toy

VP of Worldwide Sales Planning and operations, Forescout Technologies, Palm, Fatbrain

Irina Petkova

Irina Petkova

Senior Growth operations Specialist

Erik Charles

Erik Charles

Vp, Solutions evangelist
xactly Corp

Kevin Raybon

Kevin Raybon

Chairman At global Sales operations Association

Hana Jacover

Hana Jacover

director of demand generation at madkudu

Want to learn more before you enroll?

Contact us

Need a quote.

Sales Operations Science certificate course

10 weeks

Flexible online learning with optional mentor-led roundtables

Price: $1,199

$999 (save $200)

Secure your spot now
Flexible payment options may be available
On-demand with live sessions
Expert instructors
14 Salesforce Trailhead credentials + certificate of completion from California State University, Dominguez Hills

July 11–September 16, 2022

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00  p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5-6 PM MT

Tuesdays, 4:00–5:00 p.m.

August 8–October 14, 2022

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00  p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5:00–6:00 p.m. MT

Tuesdays, 4:00–5:00 p.m.

September 12–November 18, 2022

Tuesdays, 4:00–5:00 p.m. PT

Tuesdays, 7:00–8:00  p.m. ET

Tuesdays, 6:00–7:00 p.m. CT

Tuesdays, 5-6 PM MT

Tuesdays, 4:00–5:00 p.m.

View the course syllabus

Flexible payment options

Full Tuition

Save $150 when you pay upfront




Pay in 3 monthly installments of


Company Reimbursement

Receive tuition reimbursement from your company

Live/Online Format
Expert Instructors
3 Technology Certifications

Frequently asked questions

What should I know about University of New Hampshire Professional Development and Training?

UNH Professional Development and Training is dedicated to enhancing the professional knowledge and skills of individuals and organizations by providing a variety of learning experiences, including noncredit workshops, conferences, boot camps, certificate programs, customized corporate trainings and online courses.
 Programs are designed to assist professionals in developing new or advanced knowledge and skills in their fields of interest. Instructors are industry experts who provide a balance of theory and practical skills that participants can immediately apply to the workplace.

How do I ensure a spot in the course?

Course sizes are limited, so you will want to complete the enrollment form and payment process in order to secure a spot.

Who is the ideal candidate for this course?

Our course attracts learners who are motivated to expand their knowledge and grow their careers. Their backgrounds are wide and varied, including professionals from sales, sales ops, and finance.

Our program is ideal for:

  • Sales, sales ops, or business-focused professionals looking to fill knowledge and skill set gaps and upgrade long-term growth potential
  • CRM-certified administrators looking to gain "big picture" understanding of Sales Operations
  • Individuals considering a career in a sales-related capacity who want to build new skill sets and and gain in-demand Salesforce Trailhead badges
  • Working professionals looking to expand their career opportunities by becoming more knowledgeable in sales-focused aspects of the business (e.g., finance, business operations, HR, or other related fields)
  • Entrepreneurs seeking to grow their business by utilizing a set of sales tools

Do I need to have previous Sales Operations experience?

Not necessarily. Some material may be more advanced to those without any previous experience, in which case our mentors can work with you to help fill the knowledge gap to ensure you are getting a full experience.

How many hours a week should I expect to spend on the program?

Each week learners can expect to spend four to six hours working independently (engaging with the online content and/or working in their Strategic Sales Operations Playbook). In addition, learners will meet for one hour each week for mentor-led peer roundtables. These live sessions are optional but highly recommended.

Will I receive credit for this course?

No, this is a non-credit course. As such, it is not eligible for financial aid. However, many employers offer reimbursement for continuing education so check with your human resources department to determine your eligibility.

What do I need to do to pass the course?

In order to receive a certificate of completion, learners must achieve 70% or better on each module assessment, complete 100% of online coursework, submit a completed Strategic Sales Operations Playbook, and pass the identified credentials (14 Salesforce Trailhead badges).

What is your cancellation and refund policy?

Learners have one week from the start date of the course to drop and receive a full refund.

How do I contact someone to learn more about the course?

We’re happy to help! Email us at and someone from our admissions team will respond with additional details.

Who is GreenFig?

We partner with GreenFig, a market-driven education company based in Silicon Valley, CA, to offer innovative and highly rated certificate courses that help adult learners and working professionals build work-ready digital skills and earn industry-recognized credentials.

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